AlternaH
MASSAGE THERAPY
FREQUENTLY ASKED QUESTIONS
AlternaH is not just a massage—it’s a bespoke wellness experience designed for those who seek precision, exclusivity, and results. Every session is tailored to your needs, blending expert technique with luxury-level care.
As an Elite member, every visit and purchase elevates your status. You gain Prestige with each booking, unlocking exclusive benefits such as priority booking, private offers, and luxury-tier rewards.
The curated service list features high-performance bodywork, including Precision Massage, Signature Massage, The Mobility Experience, and Obsidian Heat Massage. Each service is designed to deliver profound relief and elevate your wellness journey.
Members unlock early access to specials, exclusive booking hours, elevated discounts, and luxury gift sets as they ascend through the Elite tiers. Your commitment to wellness is recognized and rewarded at every level.
Booking is effortless. Secure your experience through the Exclusive Appointments page, where luxury meets convenience. Elite members also gain access to priority scheduling.
Yes, AlternaH offers exquisitely packaged Prestige Gift Sets, which include a luxury gift card, premium wellness essentials, and exclusive add-ons for an unparalleled experience in self-care.
AlternaH Booking Policy
Cancellation Policy:
Clients may cancel appointments at any time.
A $10 fee will be charged for cancellations made within 24 hours of the scheduled appointment time.
A $20 fee will be charged for cancellations made within 1 hour of the scheduled appointment time.
Rescheduling Policy:
Clients can reschedule their appointments up to 12 hours before the scheduled appointment time.
Booking Policy:
The earliest clients can book an appointment is 60 days before the desired appointment time.
A card on file is required for online booking to secure any necessary charges for sessions, whether they are free, paid, part of a plan, or offline.
We appreciate your understanding and cooperation with our booking policies, which are designed to ensure a smooth and efficient service for all our clients. If you have any questions or need further assistance, please do not hesitate to contact us.